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South Island School Textbook Ordering Service Terms and condition 2018/2019
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Title
South Island School Textbook Ordering Service Terms and condition 2018/2019
Description

South Island School Textbook Ordering Service 2018/2019

 

On-Line Ordering Step-by-Step :

1. Click https://www.pansing.com.hk/en/Products/main?expand_id=3

2. Select the school name at school tap (South Island School).

3. Input the quantity of individual title(s) you want to order.

4. Click “Next Step” when you finalized selection.

5. State the contact information.

6. Choose the payment method  - Credit Card.

7. Choose the location of textbook(s) pick up :

a) North Point Office     10/F, Blk C, Seaview Estate, 2-8 Watson Rd, North Point, HK

Business hrs (Monday – Friday, 9am – 12nn, 2pm – 5:30pm)

b) Tokwawan Office       2D Freder Centre, 68 Sung Wong Toi Rd, Tokwawan Kowloon

Business hrs (Monday – Friday, 9am – 12nn, 2pm – 5:30pm)

c) Courier - to commercial address only (charge of the textbook(s) weight only with no surcharge).

- for residential address, charge of textbook weight plus minimum of HKD$30 surcharge applies to the shipment

- for remote areas, charge of textbook weight plus minimum of HKD$30 surcharge applies to the shipment

- remote areas including Ma On Shan, Sai Kung, Sham Tseng, Tin Shui Wai, Tui Keng Leng, Tseung Kwan O, Clear Water Bay, Shatin, Tai Po, Fanling, SheungShui, Yuen Long, Tuen Mun, Shek O, Stanley, Repulse Bay, Cyberport, Tai Tam, Deep Water Bay, Lantau Island (Tung Chung, Discovery Bay, Chap Lap Kok, HK International Airport, HK Disneyland, Mui Wo, Pui O, Cheung Sha, Tong Fuk, Shek Pik, Ngong Ping, Tai O), Ma Wan, Cheung Chau, Lamma Island and Peng Chau.

- the above surcharge is for reference only, final cost is subject to actual delivery address and quote is subject to courier company.

  1. Click “Confirm” to complete the on-line ordering.
  2. Confirmation number will send to customer’s email address as reference.

 

Order & Delivery Lead-Time
1.     Student will receive a confirmation email after order placement within 1 to 2 working days.
2.     Order Lead Time - approx. 4 to 7 weeks.
3.     Orders placed on or before 13 Jul 2018, Times Publishing (HK) Ltd guarantee order fulfillment by start of new term in mid Aug. For orders placed after 13 Jul 2018, there’s a possibly the order fulfillment is after start of new term.
4.     For out of stocks items, will inform student and South Island School  immediately.
5.     For North Point or Tokwawan Office collection :
       - Times Publishing (HK) Ltd will inform student to collect the textbook(s)s by email     (please provide valid email address during order placement).
6.     For courier delivery :
       - Times Publishing (HK) Ltd will notify student thru email and provide the airway bill number once it is dispatched. Student could check the delivery status online.
       - delivery time for commercial address (excluding remote areas) is approx. 1 to 2 working days after dispatched from Times Publishing (HK) Ltd North Point office.
       - delivery time for remote areas is approx. 3 to 5 working days after dispatched from Times Publishing (HK) Ltd North Point office.

 

Terms & Conditions
1.     No order can be cancelled after order placement.

2.     Student must provide valid reasons for cancellation or return. Each student is allowed to cancel or return the textbook once only.

3.     For cash refund, admin charges are applied.

4.     In no case the goods shall be returned to us without obtaining a return authorization notice (Times Publishing (HK) Ltd will issue an authorization notice).

5.     Ordered item(s) can be returned if both materials and workmanship is in bad quality within 10 working days after purchased with official receipt, Times Publishing (HK) Ltd reserves the right for the final decision.

6.     Times Publishing (HK) Ltd will not be responsible for goods or parts which have been improperly handles or shipped or which have been subject to abuse, misuse, accident, alternations, neglect, improper or inadequate maintenance.